One of Europe’s Leading clients has tasked TRR to identify multiple ServiceNow testers to join them on a large scale ServiceNow transformation programme. The position is a rolling 12 month contract outside of IR35 and you can be based anywhere in the EU as it is fully remote.
Some of the Responsibilities will include:
Test Planning:
- Collaborate with business analysts and developers to understand project requirements and ServiceNow configurations.
- Develop comprehensive test plans, including test scenarios, test cases, and acceptance criteria.
Testing Execution:
- Perform various types of testing, including unit, integration, system, and user acceptance testing (UAT), on ServiceNow configurations and customizations.
- Execute test scripts, record test results, and document defects, ensuring accurate and detailed reporting.
Data Testing:
- Validate data migration processes, ensuring data integrity and accuracy during the migration from legacy systems to ServiceNow.
- Verify data transformations, mappings, and data loading procedures for correctness and completeness.
Regression Testing:
- Conduct regression testing after each ServiceNow configuration change or customization update.
- Ensure existing functionality remains intact and unaffected by new developments.
Performance Testing:
- Collaborate with developers and architects to design and execute performance tests on ServiceNow applications.
- Identify performance bottlenecks, assess system scalability, and ensure optimal ServiceNow platform performance.
User Experience (UX) Testing:
- Evaluate the user interface and user experience of ServiceNow applications, focusing on intuitiveness, responsiveness, and accessibility.
- Provide feedback on UI/UX improvements and collaborate with developers to enhance user satisfaction.
Security Testing:
- Conduct security testing to identify vulnerabilities and ensure ServiceNow configurations comply with security best practices.
- Validate access controls, authentication mechanisms, and data encryption protocols.
Documentation:
- Document test cases, test results, and defects found during testing.
- Prepare test summary reports, highlighting key findings and areas of improvement.
Collaboration and Communication:
- Collaborate closely with developers, configurators, and business stakeholders to resolve issues and ensure a clear understanding of project requirements.
- Communicate testing progress, challenges, and results effectively to the project team and stakeholders.
Continuous Improvement:
- Contribute to the continuous improvement of testing processes and methodologies within the project.
- Provide feedback to enhance the overall quality assurance practices of the project team.
Get in touch for more information.