ServiceNow Tester – Contract – Remote

Fully Remote
Flexible - DOE
Contract

One of Europe’s Leading clients has tasked TRR to identify multiple ServiceNow testers to join them on a large scale ServiceNow transformation programme. The position is a rolling 12 month contract outside of IR35 and you can be based anywhere in the EU as it is fully remote.

Some of the Responsibilities will include:

Test Planning:

  • Collaborate with business analysts and developers to understand project requirements and ServiceNow configurations.
  • Develop comprehensive test plans, including test scenarios, test cases, and acceptance criteria.

Testing Execution:

  • Perform various types of testing, including unit, integration, system, and user acceptance testing (UAT), on ServiceNow configurations and customizations.
  • Execute test scripts, record test results, and document defects, ensuring accurate and detailed reporting.

Data Testing:

  • Validate data migration processes, ensuring data integrity and accuracy during the migration from legacy systems to ServiceNow.
  • Verify data transformations, mappings, and data loading procedures for correctness and completeness.

Regression Testing:

  • Conduct regression testing after each ServiceNow configuration change or customization update.
  • Ensure existing functionality remains intact and unaffected by new developments.

Performance Testing:

  • Collaborate with developers and architects to design and execute performance tests on ServiceNow applications.
  • Identify performance bottlenecks, assess system scalability, and ensure optimal ServiceNow platform performance.

User Experience (UX) Testing:

  • Evaluate the user interface and user experience of ServiceNow applications, focusing on intuitiveness, responsiveness, and accessibility.
  • Provide feedback on UI/UX improvements and collaborate with developers to enhance user satisfaction.

Security Testing:

  • Conduct security testing to identify vulnerabilities and ensure ServiceNow configurations comply with security best practices.
  • Validate access controls, authentication mechanisms, and data encryption protocols.

Documentation:

  • Document test cases, test results, and defects found during testing.
  • Prepare test summary reports, highlighting key findings and areas of improvement.

Collaboration and Communication:

  • Collaborate closely with developers, configurators, and business stakeholders to resolve issues and ensure a clear understanding of project requirements.
  • Communicate testing progress, challenges, and results effectively to the project team and stakeholders.

Continuous Improvement:

  • Contribute to the continuous improvement of testing processes and methodologies within the project.
  • Provide feedback to enhance the overall quality assurance practices of the project team.

Get in touch for more information.

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